Beyond Levels: Building Value Using Learning and Development Data

For many learning and development (L&D) professionals, training evaluation practices remain mired in the muck. What ends up being evaluated hasn’t changed much over the past two or three decades. We almost universally measure whether trainees liked the training, most of us measure if they learned something, and beyond that, evaluation is a mix of “We’d like to do that” and, “We’re not sure of what to make of the data we get.” Perhaps more critically, in one recent national survey, nearly two-thirds of L&D professionals did not see their learning evaluation efforts as effective in meeting their organization’s business goals.

The Key To Quality Comments is Asking the Right Questions

Anyone who has participated in a training event is familiar with open-ended survey items like this one: “Please provide any additional comments you have about the training program you just completed.” After getting into the rhythm of clicking bubble after bubble in response to closed-ended survey items, many trainees come to a roadblock when provided with a blank box of space and asked to provide feedback in their own words.

Evaluating Instructional Behaviors for Improved Training Outcomes

ALPS Solutions engaged in a series of studies to understand why instructors were having such a large impact on student outcomes in the Special Operations Forces (SOF) community. If training is supposed to be a standardized experience, then the instructor to which a student is assigned should not cause a variable experience for students across classes. The goal of this research was to identify and reduce variability to create a more standardized and a positive experience.

Effective Practices for the Supervision of Instructors

This document highlights findings and recommendations from the Establish Best Practices for the Supervision of Instructors Technical Report, which compares the instructional supervisory behaviors and practices used in Special Operations Forces (SOF) Initial Acquisition Training (IAT) schools to best practices described in the literature, as well as to practices used in language schools external to the SOF IAT community.